Office Assistant - Practice

Virtua Memorial Hospital•Camden, NJ

2d•Onsite

About The Position

The Office Assistant performs medical office duties, including verifying insurance, answering phones, scheduling and registering patients, and entering billing information. The role also collects co-pays, performs pre-certifications, and handles filing. This is a full-time, on-site position at Virtua Health, with a 1st shift schedule and 40 hours per week. The listed location is 200 Bowman Drive, with additional locations in Camden and Moorestown.

Requirements

Excellent communication and customer service skills.
Strong multi-tasking abilities.
Computer literacy.
0–2 years of medical office experience.
High school diploma or equivalent.

Responsibilities

Answer and screen phone calls by the third ring, directing calls to the appropriate staff member and ensuring information is accurate.
Schedule patient appointments and register patients, including updating and verifying demographic and insurance information in the system.
Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
Prepare referrals and obtain pre-certifications as required.
May train and direct office assistants at sites, including preparing work and training schedules.
Serve as an office resource and mentoring role model.
Perform filing.