Office Assistant - Practice

Virtua Health • Camden, NJ

3d • $19 - $26 • Onsite

About The Position

Performs medical office duties, including verifying insurance, answering phones, scheduling and registering patients, and entering billing information into the system. The role also collects co-pays, performs pre-certifications, and handles filing. It may include training and directing office assistants at sites, preparing work and training schedules, and serving as an office resource and mentor.

Requirements

• Excellent communication and customer service skills.
• Strong multitasking abilities and computer literacy.
• 0–2 years of medical office experience.
• High school diploma or equivalent.

Responsibilities

• Answer and screen phone calls by the third ring, accurately directing calls to the appropriate staff member.
• Schedule patient appointments and register patients, including updating and verifying demographic and insurance information in the system.
• Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants at sites, prepare work and training schedules, and serve as an office resource and mentor.

Benefits

• Medical and prescription coverage
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) plan; 401(k) subject to collective bargaining agreement
• Paid time off
• Paid sick leave as provided under state and local laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance
• Supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program with free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED