Office Assistant - Endocrinology, Voorhees

Virtua Health • Jacksboro, TN

8d • $19 - $26 • Onsite

About The Position

The Office Assistant performs medical office duties for Virtua Health’s Endocrinology office in Voorhees. Responsibilities include verifying insurance, answering phones, scheduling and registering patients, and entering billing information. The role also collects co-pays, performs pre-certifications, and handles filing. The position is full-time, on-site, and scheduled for the first shift, with 40 weekly hours.

Requirements

• Excellent communication and customer service skills.
• Strong multitasking abilities and computer literacy.
• 1–2 years of medical office experience.
• High school diploma or equivalent.

Responsibilities

• Answer and screen phone calls by the third ring, accurately directing calls to the appropriate staff member.
• Schedule patient appointments and register patients, including updating and verifying demographic and insurance information in the system.
• Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants at sites, including preparing work and training schedules; serve as an office resource and mentoring role model.
• Perform filing.

Benefits

• Medical and prescription coverage
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) plan (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under applicable state and local laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance
• Supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program with free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED