Office Assistant- Women's Collaborative Care

Luminis Health • Centreville, MD

3d • $18 - $26

About The Position

The Office Assistant works in an ambulatory setting and performs a variety of duties to support patient service and smooth office operations. The role includes greeting, registering, scheduling, and checking out patients using a computerized practice management system; maintaining and safeguarding patient medical records; and providing excellent customer service in person and by telephone. The Office Assistant works cooperatively and productively with practice staff and physicians.

The position requires a high school diploma or GED. Medical-office clerical or billing experience and customer service experience are preferred. Medical Interpretation certification is required when serving as a qualified bilingual or multilingual interpreter. Employees are not reasonably expected to be exposed to blood-borne pathogens. The physical demands and work environment are described as representative of the role’s essential functions, with reasonable accommodations available in accordance with the Americans with Disabilities Act.

Requirements

• High school diploma or GED required.
• Medical Interpretation certification required when serving as a qualified bilingual or multilingual interpreter.

Nice To Haves

• One year of clerical or billing experience in a medical office setting preferred.
• Customer service experience strongly preferred.
• Documentation of graduation from an accredited training program preferred.

Responsibilities

• Greet and accurately register patients in the practice management system.
• Communicate with insurance companies and other medical offices to obtain referrals and verify coverage.
• Perform scanning and abstracting duties.
• Obtain patient records from other offices and hospitals as needed.
• Answer and screen office calls, schedule patient appointments, take messages, and redirect calls as appropriate.
• Perform daily business operations.
• Maintain and safeguard patient medical records.
• Provide customer service to patients in person and by telephone and contribute to smooth patient flow.

Benefits

• Medical, dental, and vision insurance.
• Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year.
• Paid time off.
• Tuition assistance.
• Employee referral bonus program.
• Paid holidays, disability insurance, and life/AD&D insurance for full-time employees.
• Wellness programs.
• Employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED