Office Assistant-Women's Health

Sarah Bush Lincoln•Mattoon, IL

4d•$18 - $28

About The Position

Office Assistants process appointments, provide customer reception, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation, in electronic or paper form. The role may have primary or backup responsibility for accurate and timely encounter charge posting and clinic billing functions. The Office Assistant assists with questions about care and services and performs additional duties as needed for the clinic or office and as directed by the Clinic Supervisor or Clinic Director. Department: Women's Health Clinic. This is a full-time position of 40 hours per week on the first shift. The required education is a high school diploma. Compensation is based on experience, with a stated range of $17.79 to $27.57 and a starting rate of $17.79.

Requirements

High school diploma or equivalent high school education is required.

Responsibilities

Answer incoming clinic calls, forward calls to appropriate individuals, or take detailed messages.
Check patients in by verifying their information and preparing their files for clinical staff.
Check patients out, accept and post personal payments, enter charges on charge tickets, and total charges.
Enter payments into the cash drawer and reconcile drawer totals daily.
Prepare bank deposits daily.
Greet patients and visitors.
Perform clerical functions such as preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
Provide general assistance to patients and visitors as needed.
Process appointments, customer reception, and encounters for in-person visits and phone contacts.
Process medical information, including results and encounter documentation.
Perform encounter charge posting and clinic billing functions as primary or backup responsibility, as applicable.
Perform additional clinic or office duties as needed and as directed by the Clinic Supervisor or Clinic Director.