Collaborative Care Community Support Counselor

Center for Life Management•Derry, NH

11h

About The Position

Center for Life Management (CLM) provides a comprehensive array of mental health services. Its Collaborative Care Program integrates mental, physical, and behavioral health care through a multidisciplinary team of CLM staff and external agencies, supporting individuals with co-occurring mental health needs and intellectual disabilities and/or traumatic brain injury. The Collaborative Care Community Support Counselor provides outpatient, community-based support to help clients improve symptoms and behaviors that interfere with daily functioning and personal wellness goals. This is a full-time, 40-hour-per-week position. Services may be delivered in clients’ homes and community settings and are guided by each client’s treatment plan. The counselor works with treatment team members, natural supports, and external providers to promote continuity of care, and provides timely documentation for services. The role includes set weekly billable-service expectations and may qualify for team-based incentive pay when those expectations are exceeded.

Requirements

A bachelor’s degree is preferred; an associate degree combined with at least two years of direct service in a related field may qualify.
Ability to exercise sound clinical judgment in routine, urgent, and emergent clinical situations.
Proficient computer skills, particularly with Microsoft Office applications.
Ability to document effectively and efficiently in clinical work.
Ability to navigate an electronic health record.
Ability and willingness to work as part of a clinical team while also being self-directed and motivated with minimal supervision.
Ability to acquire and effectively practice new clinical skills as agency needs and services evolve.
Effective communication and organizational skills, and ability to multitask.

Nice To Haves

Experience working with individuals with intellectual disabilities and/or traumatic brain injury.

Responsibilities

Provide psychoeducation using the evidence-based Illness Management and Recovery (IMR) practice to support goal and coping-skill development.
Provide counseling and Functional Support Services (FSS) in home and community settings, as appropriate to treatment-plan objectives, interventions, and desired outcomes.
Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies that reduce or ameliorate symptoms and behaviors interfering with functioning and goal achievement.
Provide Family Training and Counseling (FTC) to educate natural supports and promote ways to encourage the client’s resiliency and recovery toward treatment goals.
Provide Medication Training and Support (MTS), as needed, to educate, problem-solve, and develop strategies for incorporating prescribed medication into daily routines.
Provide Crisis Intervention (CI), as needed, when clients experience acute exacerbations of symptoms, to support their safety at home and in the community.
Follow the practices of the Continuum of Collaborative Care Model to support authentic program implementation.
Collaborate with treatment team members, natural supports, and external providers to provide wrap-around care and continuity of client care.
Document each service delivered in a timely manner.
Meet set weekly billable-service expectations; team-based incentive pay may be available for exceeding the service expectation.
Participate in appropriate internal and external consultation meetings and committees as determined by the supervisor.
Protect clients’ integrity, confidentiality, and rights, and conduct oneself professionally.
Deliver services and complete documentation in accordance with agency policies and federal and state standards.
Maintain applicable professional memberships, licenses, accreditation, and certifications.
Represent CLM professionally and appropriately in all settings.
Perform other duties as assigned by the supervisor.

Benefits

Comprehensive medical, dental, and vision insurance for benefits-eligible employees.
Health Reimbursement Arrangement.
Flexible Spending Account.
Paid earned time: three weeks in the first year, capped at six weeks.
Eight paid holidays, plus a bonus birthday holiday during the employee’s birth month.
403(b) retirement savings plan with a 3% company contribution after one year of employment.
Company-paid life insurance.
Company-paid short- and long-term disability insurance.
Company-paid Accidental Death and Dismemberment Insurance.
Employee Assistance Program accessible to staff and their natural supports.
Company-issued cell phone and laptop as needed for the role.
Scholarship for professional advancement.
Mileage reimbursement for applicable positions.
On-the-job training and continuing education opportunities.
Supportive work environment with opportunities for career growth.
Flexible work schedule.
Opportunity for eligible CLM staff to pursue a Master of Science in Clinical Mental Health Counseling through New England College, with tuition covered by CLM subject to program requirements; employees are responsible for any applicable taxable portion of tuition remission.