Office Assistant -Phoenixville

Krise Transportation, Inc.•Phoenixville, PA

122d•Onsite

About The Position

The Office Assistant is a full-time, non-exempt hourly position responsible for a wide variety of administrative duties at a school bus terminal. The role reports to a Terminal Manager and/or Assistant Terminal Manager and works closely with terminal staff, operations, and maintenance teams. Based on business needs, the Office Assistant may also drive a school bus or van route. The position supports daily terminal operations, school district reporting and billing, communication with schools, parents, drivers, and monitors, and may assist with applicant intake and onboarding. Depending on staffing and skills, the employee may receive training and assignments in payroll, routing, dispatch, bus video review, training, safety, operations-related work, and maintenance recordkeeping. The Office Assistant must follow company policies and applicable state and federal regulations, and provide professional service to internal and external customers. Base pay starts at $16.00 per hour, with potential additional earnings through available overtime and applicable pay differentials. Full compensation details are reviewed during an interview and are based on experience and skill set.

Requirements

Have or obtain through company-provided training a Pennsylvania or reciprocal-state Commercial Driver’s License with Passenger, School Bus, and Air Brake Endorsements.
Have a current driver physical examination allowing operation of a commercial vehicle with student passengers.
Have a high school diploma or equivalent.
Have PC skills, including use of Microsoft Office applications.
Have written and verbal communication skills and customer service skills.
Be able to deal with problems and find solutions.
Provide excellent customer service to external and internal customers.
Be willing to participate in classes offered to enhance knowledge.
Conduct oneself in a professional manner.
Be highly motivated and demonstrate flexibility and adaptability to change.

Nice To Haves

Prior office or administrative experience.
Knowledge of federal and state regulations that impact school bus operations.

Responsibilities

Assist the Terminal Manager or Assistant Terminal Manager and other staff with the day-to-day operations of the facility.
Assist in collecting and preparing reports for the school district.
Assist with billing to the school district and for third-party charter runs.
Coordinate employment applicant intake, credentialing, and related documentation during hiring and onboarding, as assigned.
Communicate with schools about calendars, complaints, and bus incidents.
Communicate with parents about issues and concerns, and with drivers and monitors.
Depending on staffing and skill sets, receive training and perform payroll input, review, and processing.
Depending on staffing and skill sets, perform routing, dispatch, bus video review, training, safety, or other operations-related duties.
Depending on staffing and skill sets, perform maintenance-related recordkeeping and documentation.
Carry out company policies and applicable state and federal regulations.
Follow company policies concerning pupil/client management and relations with parents, teachers, guardians, and the public.
Answer phones and two-way radios.
Drive a school bus or van route as required by business needs.
Perform other duties as assigned.