Membership Sales Specialist - Phoenixville Oaks

FGG Spas•Audobon, PA

3d•Onsite

About The Position

Hand & Stone Phoenixville Oaks is seeking sales professionals to provide an exceptional experience for guests and members. Sales Associates build genuine connections with clients, coworkers, and the community while supporting spa membership sales and daily operations. The role includes answering calls, scheduling appointments, greeting clients, educating them about services and enhancements, promoting offers, and maintaining spa cleanliness. Compensation includes an hourly base rate tailored to experience and skill, plus uncapped commission on membership sales. Top performers typically earn an additional $2–$4 per hour in commission. The position offers sales coaching and training, along with opportunities to grow into spa leadership. The schedule may include daytime, evening, weekend, and holiday hours; flexible availability is preferred.

Requirements

Demonstrated history of providing exceptional customer service in prior roles.
Excellent communication skills.
Responsible, driven, and positive attitude with a winning personality.
Flexible availability is preferred.

Responsibilities

Meet membership sales goals.
Consistently achieve performance goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
Maintain detailed knowledge of the service menu and educate clients about the benefits of services and enhancements.
Provide an excellent customer experience by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
Promote sales, promotions, and events.
Uphold spa cleanliness standards.
Perform other duties as assigned.