Membership Sales Specialist - Phoenixville Oaks

Hand & Stone - 1570 Egypt Rd - Phoenixville, PA•Upper Southampton Township, PA

3d•$12 - $15•Onsite

About The Position

Hand & Stone Phoenixville Oaks is seeking a sales professional to help create memorable experiences for spa clients and members. The role focuses on building genuine connections with clients, coworkers, and the community while supporting membership sales and providing exceptional customer service. The position includes a base hourly rate tailored to experience and skill, plus uncapped commission on membership sales. Top performers typically earn an additional $2–$4 per hour in commission. The schedule varies and may include daytime, evening, weekend, and holiday hours; flexible availability is preferred. FGG Spa, LLC operates more than 60 Hand & Stone Massage and Facial Spa locations across eight states. The company describes its culture as people-first and offers a supportive work environment, regular sales coaching and training, and opportunities to grow into spa leadership.

Requirements

Excellent communication skills.
Positive attitude and winning personality.
Demonstrated history of providing exceptional customer service in prior roles.
Flexible availability is preferred.

Responsibilities

Meet membership sales goals.
Consistently achieve performance-based goals set by spa leadership and the company, including membership conversion, booking efficiency, call conversion, and gift card sales.
Maintain detailed knowledge of the service menu and educate clients on the benefits of services and enhancements.
Provide excellent customer service by answering phone calls, setting appointments, greeting clients, and handling membership sales and management.
Promote sales, promotions, and events.
Uphold spa cleanliness standards.
Perform other duties as assigned.