Office Assistant

Southwest Network • Phoenix, AZ

6h

About The Position

The Office Assistant provides administrative support to Southwest Network’s clinical teams so they can deliver efficient, quality care and timely services to members. The position includes answering phones, greeting members, responding to questions, assisting with requests, data entry, and clerical services. It is suited to someone who enjoys working in a fast-paced environment and wants to make a difference.

Requirements

• High school diploma or equivalent.
• At least 21 years of age.
• Excellent customer service skills.
• Strong writing, verbal, and interpersonal communication skills.
• Knowledge and use of general mathematics.
• Strong organizational skills and ability to use multiple types of office equipment.
• Competency in Microsoft Office software.

Nice To Haves

• One year of prior office experience is preferred; prior medical office experience is strongly preferred.
• Ability to type 25 to 50 WPM is preferred.
• Previous experience using the HMS Scheduling System is preferred.

Responsibilities

• Answer phones and greet members.
• Answer members’ questions and help with their requests.
• Provide administrative support, data entry, and clerical services to clinical teams.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flex Spending account options.
• Paid sick, vacation, and holiday time, including 10 paid holidays per year.
• Tuition reimbursement.
• Bilingual stipend available.
• Retirement plan (403b) with company match.
• Disability insurance.
• Basic life insurance, with the option to purchase supplemental insurance.
• Employee Assistance Program and employee discounts.
• Family Medical Leave.
• Hearing Discount Program.
• Tobacco Cessation Program.
• Virta Prediabetes Reversal Program.
• IDShield and Legal Shield Protection.
• Ongoing training and support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED