Office Assistant

Sarah Bush Lincoln

19d•$18 - $28

About The Position

Office Assistants process appointments, receive customers, and manage encounters for in-person visits and phone contacts. They process medical information, including results and encounter documentation, which may be electronic or paper. They may have primary or backup responsibility for accurate and timely encounter charge posting and clinic billing. They assist with questions about care and services and perform additional duties as needed in the clinic or office setting, as directed by the Clinic Supervisor or Clinic Director. Department: Altamont Clinic. This is a full-time position scheduled for 40 hours per week on the first shift. The required education is a high school diploma. Compensation is based on experience, with an estimated range of $17.79–$27.57 and a starting rate of $17.79.

Requirements

High school diploma or equivalent high school education.

Responsibilities

Answer incoming clinic calls and forward them to the appropriate individuals or take detailed messages.
Check patients in by verifying that their information is current and accurate and preparing patient files for clinical staff.
Check patients out by taking and posting personal payments, entering charges on charge tickets, and totaling charges.
Enter payments into the cash drawer and reconcile cash drawer totals daily.
Prepare bank deposits daily.
Greet patients and visitors.
Perform general clerical functions, including preauthorization or referral checks and follow-up, managing deposits, balancing the cash box, ordering office supplies, and managing electronic and paper encounter records.
Provide general assistance to patients and visitors as needed.
Process appointments, customer reception, and encounter management for in-person visits and phone contacts.
Process medical information, including results and electronic or paper encounter documentation.
Assist with encounter charge posting and clinic billing as assigned.
Answer questions about care and services and perform additional responsibilities as directed by the Clinic Supervisor or Clinic Director.