Office Assistant

Lexus of Northborough•Northborough, MA

About The Position

Lexus of Northborough is seeking a friendly, organized, and dependable professional for a versatile position combining front-desk customer service, cashiering, and administrative support. The role balances customer-facing responsibilities with administrative tasks that help the dealership operate smoothly. The dealership ideally seeks a full-time team member but welcomes qualified candidates seeking part-time hours and is open to discussing a mutually workable schedule.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Comfort handling transactions and confidential information.
  • Proficiency with computers, email, and standard office applications.
  • Dependability, professionalism, and ability to work as a team player and manage multiple priorities.

Nice To Haves

  • Previous receptionist, cashier, administrative assistant, or general office experience.
  • Automotive dealership experience.

Responsibilities

  • Greet customers and visitors warmly and professionally.
  • Answer and direct incoming phone calls promptly and courteously.
  • Assist customers and direct them to the appropriate department or team member.
  • Maintain a professional, organized, and inviting reception area.
  • Process customer payments accurately and efficiently.
  • Handle cash, credit card transactions, and receipts.
  • Assist with cashiering duties and ensure transactions are properly documented.
  • Provide friendly, professional service during customer interactions.
  • Provide administrative support to the office team and assist with daily operational needs.
  • Complete data entry, filing, document organization, and other general office duties.
  • Help maintain accurate records and process paperwork.
  • Support the controller with assigned administrative responsibilities.
  • Help ensure the office operates efficiently and deadlines are met.

Benefits

  • Flexible full-time or part-time employment opportunity.
  • Competitive compensation based on experience and schedule.
  • Opportunity to work with an established luxury automotive brand.
  • Supportive, professional team environment.
  • Varied role with opportunities to contribute across multiple areas of the dealership.
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