Office Assistant - Primary Care, Marlton

Virtua Health • Evesham Township, NJ

9d • $19 - $26 • Onsite

About The Position

The Office Assistant performs medical office duties, including verifying insurance, answering phones, scheduling and registering patients, and entering billing information into the system. The role also collects co-pays, performs pre-certifications, and handles filing. The assistant may train and direct office assistants at assigned sites and serve as an office resource and mentor.

Requirements

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0–2 years of medical office experience.
• High school diploma or equivalent.

Responsibilities

• Answer and screen phone calls by the third ring, direct callers to the appropriate staff member, and ensure information is accurate.
• Schedule patient appointments and register patients, including updating and verifying demographic and insurance information in the system.
• Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants at sites, including preparing work and training schedules, and act as an office resource and mentoring role model.
• Verify insurance and perform filing.

Benefits

• Medical and prescription coverage
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) plan (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under state and local laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance and supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program with free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED