Medical Office Assistant- Primary Care Associates

Southern Ohio Medical Center•Portsmouth, OH

About The Position

The Medical Office Assistant works under the supervision of the Office Manager, Office Supervisor, and/or Family Health Center Manager. The role performs clerical duties related to patient registration, tracking, and logging visits, and ensures managed care patients receive required pre-certification or authorization before appointments. The assistant communicates effectively with others and performs other duties as assigned. This is a full-time position in Primary Care Associates, scheduled for 36 hours per week from 6:30 a.m. to 7 p.m. Wednesday through Friday. The position also supports coordination of patient care with other members of the health care team.

Requirements

High school diploma or successful completion of an equivalent high school exam.
BLS certification within 90 days of hire.
Communicate effectively with others.

Nice To Haves

Medical office experience.
Computer experience.

Responsibilities

Register patients and ensure their information, including addresses and insurance details, is current.
Verify insurance eligibility by obtaining copies of insurance cards and ensuring registration forms are accurate.
Use computer fields such as demographics and insurance screens and work with insurance company information.
Answer multiline phones and schedule appointments.
Collect patient payments and maintain a balanced cash drawer.
Schedule referrals and outpatient testing or procedures.
Register new patients referred to the practice and contact referring providers with appointment information.
Verify insurance benefits and obtain required authorizations and certifications for appointments and procedures.
Register inpatients using billing census sheets.
Collaborate with the Physician Billing Department to resolve billing issues.
Assist in coordinating patient care with other members of the health care team.
Perform other duties as assigned.

Benefits

Competitive pay with quarterly market analysis.
Performance-based annual increase and bonus eligibility.
Up to 4% employer contributions to retirement plans (403(b) and Cash Balance Pension).
Medical, dental, and vision coverage.
Medical and dependent care flexible spending accounts.
Earned Wage Access.
Paid Time Off bank with three annual sick days.
Life insurance and disability coverage.
Tuition and certification assistance.
Discounted or free gym membership through Club LC.
Employee discount and payroll deduction programs.
Other benefit offerings.