Office Assistant
About The Position
NovaCare Rehabilitation is seeking an Office Assistant to maintain the overall appearance of its center and assist front desk staff with administrative tasks. The role supports a positive patient experience by helping keep the clinic clean, orderly, and supplied, while providing administrative and customer-service assistance. The position is based at 116 Defense Hwy, Annapolis, MD 21401, and requires travel to different clinics within a 30-mile radius. It is per-diem, with a Monday–Friday schedule involving mornings starting at 7 a.m. and four evenings until 7 p.m. per week. Compensation is $16.00–$19.00 per hour, depending on experience.
Requirements
- High school diploma or GED.
- At least 1 year of scheduling experience.
Nice To Haves
- Experience working in a healthcare office setting.
- Customer service skills.
- At least 1 year of medical office experience.
Responsibilities
- Answer and direct telephone calls, and schedule and coordinate patient appointments.
- Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information.
- Prepare patient intake forms before appointments to support timely service.
- Meet and greet patients, family members, and visitors; answer questions and offer assistance as needed.
- Assist clinic staff with maintaining the center’s general cleanliness and ensuring patient-care materials are readily available and orderly.
- Help ensure compliance with healthcare regulations and company policies.
- Assist the Patient Service Specialist with faxing and filing as needed.
- Maintain inventory and stock new inventory.
- Keep linens and restroom products fully stocked.
- Maintain disinfectant spray bottles for the gym for patients and members.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
