Office Assistant II/III Countywide Pool

County of Riverside•Throughout Riverside County, CA

1d•Onsite

About The Position

The County of Riverside is recruiting for Office Assistant II and Office Assistant III positions across various County departments. This countywide recruitment establishes a candidate pool for current and future regular, permanent vacancies. The Office Assistant series provides clerical services throughout County departments. Office Assistant II employees perform clerical assignments such as assisting the public, maintaining files and records, preparing and processing documents, entering and retrieving data, receiving fees, answering telephones, and scheduling appointments. Office Assistant III is the advanced journey-level classification. Under general supervision, incumbents perform complex, specialized clerical assignments with significant expertise and independence, or act in a lead capacity by providing technical guidance and training to staff. Duties may include applying laws, policies, procedures, and specialized terminology; reviewing complex records and reports; preparing technical and statistical reports; maintaining complex filing systems; composing correspondence; and operating and troubleshooting information-processing equipment. The position reports to a supervisory-level position and does not have the full supervisory responsibility of a Supervising Office Assistant I. Some assignments may require a law enforcement background investigation, including an extensive questionnaire, an interview with a background investigator, and submission of references. Certain assignments may involve overtime, standby/on-call shifts, and/or travel, subject to management approval and operational needs. Alternative work schedules may be available depending on department operations.

Requirements

Office Assistant II: Any combination of education and experience that provides the required knowledge and abilities.
Office Assistant II: Knowledge of correct grammar, spelling, and punctuation; office procedures, including preparing correspondence and reports; filing, indexing, and cross-referencing methods; and principles, methods, and equipment used in information processing.
Office Assistant II: Ability to perform clerical work and quickly learn office operations; make decisions in standard procedural matters without immediate supervision; prepare and maintain accurate records and reports; perform arithmetic calculations rapidly and accurately; follow written and oral instructions; establish effective working relationships; and operate standard office equipment.
Office Assistant III, Option I: Two years of clerical experience.
Office Assistant III, Option II: Completion of 18 semester or 27 quarter units at an accredited college or university in secretarial sciences, office practices, business education, or a closely related field, and one year of clerical experience.
Office Assistant III, Option III: Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field, and one year of clerical experience.
Office Assistant III: Knowledge of information-processing principles, methods, and equipment; correct English usage, grammar, spelling, vocabulary, punctuation, format, and style; and office procedures, including correspondence and reports, filing, and operation of standard office equipment.
Office Assistant III: Ability to understand information-processing equipment and its applications; use initiative and judgment to format documents; guide and train staff; proofread and correct copy; store and retrieve documents; meet production and accuracy standards; and establish effective working relationships.
Applicants must be legally authorized to work in the United States at the time of application; the County does not provide employment-based visa sponsorship.
Employment offers are contingent upon successful completion of pre-employment requirements, including a criminal background investigation and fingerprinting; a physical examination and additional background check may also be required.

Responsibilities

Assist the public by directing them to information, distributing forms, explaining how to complete them, and answering factual questions.
File, classify, and retrieve materials; maintain informational and operational records and filing systems.
Type, prepare, edit, and format correspondence, reports, forms, contracts, and other documents using information-processing equipment.
Gather and compile information from source documents; prepare narrative, statistical, and technical reports.
Enter, update, store, retrieve, and transmit numeric and alphanumeric data; verify data accuracy and correct errors.
Receive fees, calculate amounts when based on fixed schedules or simple computations, and prepare receipts and accounts.
Review documents and records for accuracy, completeness, and compliance with applicable requirements.
Provide information to the public and interdepartmental representatives, applying judgment when interpreting departmental policies and regulations.
Compose routine and subject-matter correspondence and prepare or revise office forms and written procedures.
Provide technical guidance or training to clerical staff; in some assignments, assign and review clerical work.
Operate information-processing and peripheral equipment; troubleshoot equipment and procedural problems and maintain backups, archives, and reference logs.
Answer telephones, route calls, take messages, serve as a receptionist, and schedule appointments.