Office Assistant II - Human Resource Development

City of Fayetteville•Nc 28301, NC

4d•Onsite

About The Position

The City of Fayetteville is currently recruiting for an Office Assistant II in the Human Resource Development Department. This role involves performing a wide variety of office assistant tasks in support of an office operation, program, or work unit. The position requires applying varied guidelines and program knowledge, which may involve interpretation, research, and analysis to resolve problems within the area of assignment.

Requirements

Two years of increasingly responsible experience in office support work.
Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.
Keyboarding skills.
Proficiency in MS Word.
Proficiency in MS Excel.
Spelling and proofreading skills.
Ability to pass a pre-employment drug screen.
Ability to pass a background check.
Ability to pass a driving history check.

Responsibilities

Screen visitors and telephone calls and route as appropriate.
Assist the public, other departments, and divisions by providing information concerning services provided.
Explain departmental/divisional policies and procedures requiring some interpretation.
Use a variety of established guidelines.
Resolve problems which may include gathering and researching background information.
Screen incoming mail and prioritize in order of importance.
Maintain a calendar of activities, meetings, and various events for assigned department manager and make travel arrangements.
Schedule and arrange division activities, meetings, conferences, and various work events.
Compose, prepare, review, and distribute a variety of forms, reports, correspondence, and documentation.
Proofread and verify the accuracy of a variety of documents including general correspondence, memoranda, and reports.
Maintain/revise the records retention and disposal schedule.
Monitor, retain, and purge records as needed.
Assist in the preparation of departmental budget.
Monitor expenditures.
Operate a variety of office equipment including copiers, scanners, facsimile machines, and computers.
Input and retrieve data and text.
Organize and maintain filing.
Process accounts payables if required by department for which assigned; maintain related records and vendor files.
Prepare monthly invoices if required by department for which assigned.
Requisition supplies and materials as required.
Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.