Office Assistant I

Rehab Medical•Brooklyn Heights, OH

About The Position

Rehab Medical is seeking an Office Assistant I to join its Operations Team. Under the direct supervision of the Branch Manager, this role supports the Office Assistant II and helps coordinate office operations related to medical equipment deliveries, pickups, service calls, and communications with patients and business partners. The position requires a high school diploma, at least two years of office administration and/or customer service experience, intermediate computer skills, confidentiality, strong communication, organization, prioritization, and the ability to work independently and meet competing deadlines.

Requirements

  • High school diploma.
  • Minimum of two years of office administration and/or customer service experience.
  • Intermediate computer skills.
  • Ability to maintain confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work independently, with attention to detail and strong organizational skills.
  • Ability to meet multiple competing deadlines.
  • Prioritization skills.

Responsibilities

  • Schedule and route delivery technicians for medical equipment deliveries, pickups, and service calls.
  • Reschedule shipments when delays occur.
  • Receive and coordinate calls from patients, sales representatives, and referral sources.
  • Serve as a liaison between corporate and patients.
  • Perform other tasks as assigned.

Benefits

  • Guided orientation process
  • Mentorship onboarding program
  • Employee recognition program
  • Leadership development program
  • Continuing education opportunities
  • Network of support for health and well-being
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