Office Assistant I

Rehab Medical•Baton Rouge, LA

About The Position

Rehab Medical is seeking an Office Assistant I to support its growing team. Under the direct supervision of the Branch Manager, this position supports the Office Assistant II and helps coordinate office operations related to medical equipment deliveries, pickups, and service calls. The role also communicates with patients, sales representatives, referral sources, and corporate staff.

Requirements

  • High school diploma.
  • Minimum of 2 years of office administration and/or customer service experience.
  • Intermediate computer skills.
  • Ability to maintain confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work independently and be detail-oriented and organized.
  • Ability to meet multiple competing deadlines.
  • Prioritization skills.

Responsibilities

  • Schedule and route delivery technicians for medical equipment deliveries, pickups, and service calls.
  • Reschedule shipments when delays occur.
  • Receive and coordinate calls from patients, sales representatives, and referral sources.
  • Serve as a liaison between corporate and patients.
  • Perform other tasks as assigned.

Benefits

  • Health, dental, and vision benefits, plus HSA incentives.
  • 401(k) match.
  • Personal finance seminars and one-on-one assistance.
  • Tuition reimbursement.
  • Training and orientation at the Indianapolis headquarters.
  • Mentorship onboarding program.
  • Employee recognition program.
  • Leadership development program.
  • Health and well-being initiatives through the Employee Assistance Program.
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