Office Assistant I

Rehab Medical•Orlando, FL

About The Position

Rehab Medical is seeking an Office Assistant I to support the branch team. Under the direct supervision of the Branch Manager, this role supports the Office Assistant II and helps coordinate delivery operations and communications involving patients, sales representatives, referral sources, and corporate staff.

Requirements

  • High school diploma.
  • At least 2 years of office administration and/or customer service experience.
  • Intermediate computer skills.
  • Ability to maintain confidentiality.
  • Excellent verbal and written communication skills.
  • Ability to work independently.
  • Attention to detail and strong organizational skills.
  • Ability to meet multiple competing deadlines.
  • Prioritization skills.

Responsibilities

  • Schedule and route delivery technicians for medical equipment deliveries, pickups, and service calls.
  • Reschedule shipments when delays occur.
  • Receive and coordinate calls from patients, sales representatives, and referral sources.
  • Act as a liaison between corporate and patients.
  • Perform other tasks as assigned.

Benefits

  • Health benefits.
  • Dental benefits.
  • Vision benefits.
  • HSA incentives.
  • 401(k) match.
  • Personal finance seminars and one-on-one assistance.
  • Tuition reimbursement.
  • Training and orientation at the Indianapolis headquarters.
  • Mentorship onboarding program.
  • Employee recognition program.
  • Leadership development program.
  • Health and well-being initiatives through the Employee Assistance Program.
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