OFFICE ASSISTANT (CIRCULATION), 53% - SOUTH REGIONAL
About The Position
Work is performed under the supervision of the Library Circulation Manager; does related work as required. Must be able to work a flexible schedule including evenings and a weekend rotation. Although this position is based at the South Regional Library, the person in this position may be asked to work at other Durham County Library locations. This position is based at the South Regional Library, but candidate could be asked to work at other library locations. Typical Schedule: Monday or Wednesday: 11:30 a.m. – 8 p.m. Tuesday: 9 a.m. – 2 p.m. Friday: 9:30 a.m. – 6 p.m. (off when working on Saturday) Saturday: 9:15 a.m. – 6 p.m. (every 3rd week with 1 hour and 15-minute lunch break) Sunday: 12:30 p.m. – 6 p.m. (every 12th week with 10-minute break) Must be able to work a flexible schedule. This position includes one evening shift per week (Monday), every third Saturday, and every twelfth Sunday on a rotating basis.
Requirements
- High School Graduation or GED equivalent.
- General knowledge of library principles, methods, materials, and practices.
- General knowledge of theory and objectives of a public library system.
- Ability to establish and maintain effective working relationships with library employees and patrons.
- Ability to use personal computers and word processing.
- Possess excellent internal and external customer service skills.
- Basic computer skills.
Nice To Haves
- One (1) year of customer service, clerical support or related experience preferred.
- Public Library experience
- Knowledge of library circulation systems
Responsibilities
- Provides excellent customer service in a team-based environment in the South Regional Library Circulation Unit.
- Shares in the responsibility for coverage of the Circulation Desk.
- Supports library circulation functions such as checking items in and out, daily intake and delivery of library materials, pulling holds, shelving, stocking displays, library notices, fee collection, and customer accounts.
- Registers new borrowers and resolves issues related to library accounts.
- Assists with money handling to include, but not limited to, daily revenue reports, cash management reports, and reconciling cash register.
- Assists with monitoring and answering LibAnswers/LibChat.
- Performs related tasks as required or requested.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
