L&I Office Assistant 3

State of Washington•Thurston County – Tumwater, WA

3d•Hybrid

About The Position

Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. Keep Washington Safe and Working as our office Assistant 3 in the Employment Standards unit! In this role, you’ll directly support our mission by acting as a liaison between internal/external customers and the program/agency, as well as explaining Employment Standards policies, procedures, laws, and processes to customers.

Requirements

High School Diploma or equivalent.
Two years of experience providing clerical or customer service support.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.

Nice To Haves

Experience with Microsoft Office (Outlook, Power Point, Teams).
Able to multi-task in a professional- fast paced, high call volume work environment.
Previous experience working with statutes and regulations and explaining them in a way customers can understand is a plus.

Responsibilities

Assist Administrative Assistant 3 with organizing meetings, including scheduling and notification to meeting participants, reserving meeting and/or event space.
Maintain established section electronic and manual filing systems.
Orders, receives, and maintains inventory.
Act as backup to Administrative Assistant to receive warrants from Fiscal Office.
Log warrants into spreadsheet and sign out warrants to Industrial Relations Agent 3s in the Proactive Investigation & Enforcement Unit and the Determinations & Fiscal Unit.
Date stamp & process incoming mail.
Scan all returned mail.
Upload and distribute returned mail into applicable complaint files or to unit within the Employment Standards Program.