Office Assistant 3 - Tacoma

State of Washington•Pierce County – Lakewood, WA

4d•Onsite

About The Position

The Community Corrections Division in Tacoma, WA is seeking to fill a full-time, permanent Office Assistant (OA3) vacancy. This position, located at Tacoma Unit 2, performs file management and routine, advanced clerical support tasks for three Community Corrections Division Field Units. The role involves working independently on complex clerical projects, assignments, and reception desk duties. The position requires regular contact with supervised individuals who may have mental health special needs, working with and around armed officers, and functioning in an open cubicle environment with the ability to change priorities as needed. The agency is looking for individuals committed to public service, an equitable and inclusive culture, and who foster excellence, innovation, engagement, and safety.

Requirements

High school diploma or GED equivalent.
Six months of clerical and/or customer service experience.
Maintain regular and reliable attendance.
Must respect and maintain confidentiality.
Ability to assist individuals with various criminal backgrounds.
Ability to file, use proper grammar, punctuation, and spelling.
Ability to effectively communicate verbally and in writing with coworkers, the public, and criminal justice agencies/stakeholders.

Responsibilities

Manage and maintain electronic and physical files.
Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
Manage and archive files.
Provide front desk reception on a rotational basis.
Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
Manage a multi-line phone system.
Receive equipment and supplies from vendors.
Provide general office support in multiple areas.
Process incoming/outgoing mail.
Manage Fleet maintenance.
Other duties as assigned.

Benefits

Free ORCA card to all employees whose permanent duty station is assigned in King, Pierce, and Snohomish counties.
Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
Eight hours of paid sick leave per month
Twelve paid holidays per year (includes one personal holiday)
One personal leave day per year (in accordance with the CBA)
Flexible Spending Account (FSA)
Dependent Care Assistance Program (DCAP)
Deferred Compensation Program (DCP)
Generous retirement plan
Comprehensive family insurance for medical, dental, and vision