Office Assistant 3 - Spokane Valley

State of Washington • Spokane County - Spokane Valley, WA

1d • Onsite

About The Position

The Community Corrections Division is seeking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Spokane Interstate Unit. This position performs file management and routine, advanced clerical support tasks. The role involves working independently on complex clerical projects and assignments, as well as performing reception duties at the front desk. The agency's mission is to improve public safety by positively changing lives, and they are looking for teammates who share this vision and are committed to an equitable and inclusive culture.

Requirements

• High school diploma or GED equivalent.
• Six months of clerical experience.
• Basic knowledge of Microsoft Programs to include Word, Outlook, and Excel.
• Must possess and maintain an unrestricted vehicle operator's license valid in the state of Washington.
• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms/applications.
• Ability to proofread written material, identify and correct errors, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders, and public.

Nice To Haves

• Customer service or front counter/reception experience.
• Experience operating a multi-line phone system.

Responsibilities

• Manage and maintain electronic and physical files.
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Create, manage, and archive DOC field files.
• Provide front desk reception on a rotational basis.
• Ensure the public office doors are opened at 8:00 am and closed at 5:00 pm.
• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Deliver mail to the Broadway Administration building.
• Receive and distribute reports.
• Order office supplies.
• Other duties as assigned.

Benefits

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred Compensation Program (DCP)
• Generous retirement plan
• Comprehensive family insurance for medical, dental, and vision

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED