Office Assistant 2 (12-1367)

State of Alaska • Soldotna, AK

5d • Onsite

About The Position

This recruitment is for an Office Assistant 2 position within the Alaska State Troopers, specifically located at the Soldotna State Trooper Post. The role involves greeting and assisting the public in person and by phone, performing clerical functions to support law enforcement, complex data entry, case research, and facilitating the transmission of incident reports. The position is part of a team dedicated to promoting public safety and law enforcement efforts across the Kenai Peninsula. The Alaska State Troopers is a unique and respected law enforcement agency that values loyalty, integrity, courage, compassion, leadership, and accountability.

Requirements

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Must be able to work with frequent interruptions.
• Must be able to work well with others.
• Must submit to a fingerprint based criminal history background check.
• Must read, understand, and agree to an agreement of confidentiality.
• Must fill in the Education section of the application to verify education used to meet qualifications.
• Must provide copies of transcripts to verify educational credentials.
• All work experiences used to meet minimum qualifications must be documented in the application package, including employer’s name, job title, dates of employment, and whether employment was full or part-time.

Nice To Haves

• Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
• Is thorough when performing work and conscientious about attending to detail.
• Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Some positions in this class may require the incumbent to operate motor vehicles.
• Some position in this class may require skill in typing.

Responsibilities

• Greet and assist the public with a wide variety of requests both in person and by phone.
• Perform necessary clerical functions in support of law enforcement.
• Perform complex data entry.
• Conduct case research.
• Facilitate the transmission of incident reports to the District Attorney’s Office.

Benefits

• Opportunity to learn and understand department regulations, programs, and policies.
• Work with a team of highly dedicated, hardworking individuals committed to public safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED