Office Assistant 1 (PCN 063856)

State of AlaskaFairbanks, AK
Onsite

About The Position

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 1 located in Fairbanks, Alaska. As an Office Assistant 1, this position is responsible for greeting visitors and taking calls to the Fairbanks Regional Office and routing them appropriately. You will be providing clerical support to the administrative unit who perform a wide variety of tasks and work together to support a large team of social workers in multiple regions throughout the state. Your duties will include receiving and routing calls and visitors, data entry, logging, filing, and other clerical duties as needed. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Requirements

  • High school diploma or G.E.D.; OR Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program); OR A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
  • Valid ID.
  • Successful completion of a background investigation, including fingerprinting and a criminal records check.
  • Ability to operate a State vehicle (if required for the position), which necessitates a valid driver's license and being 18 years of age or older on or before the first day of employment.
  • Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.
  • Uses computers, software applications, databases, and automated systems to accomplish work.
  • Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Nice To Haves

  • Strong organizational skills.
  • Excellent attention to detail.

Responsibilities

  • Greeting visitors and taking calls to the Fairbanks Regional Office and routing them appropriately.
  • Providing clerical support to the administrative unit.
  • Receiving and routing calls and visitors.
  • Data entry.
  • Logging.
  • Filing.
  • Other clerical duties as needed.

Benefits

  • Insurance Benefits
  • Retirement Benefits
  • Paid Leave
  • Twelve paid holidays per year
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