Office Administrator

Caliber Holdings•Richmond, VA

About The Position

Caliber Collision is hiring an Office Administrator for its Service Center on Broad Street in Richmond. The role supports front-office teammates with the tools, training, and information they need to perform their jobs. It also handles payroll and HR-related administration and recordkeeping, accounts receivable, accounts payable, and cash handling in accordance with company standards. The Office Administrator helps provide a world-class customer experience by supporting consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring. The position pays $16.00–$22.00 per hour. Benefits include medical, dental, and vision coverage beginning on day one, weekly pay, eligibility for overtime, paid vacation and holidays that begin accruing on day one, and career growth opportunities. The role also offers hands-on experience in a production shop.

Requirements

  • At least 2 years of experience in a customer-facing environment.
  • Valid driver's license and eligibility for coverage under the company's insurance policy.
  • Must be eligible to work in the U.S. without restrictions.
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, including Microsoft Office Suite.
  • Ability to manage competing priorities and adapt to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.

Nice To Haves

  • At least 1 year of experience with accounts payable, accounts receivable, and payroll (preferred).

Responsibilities

  • Assist front-office teammates by providing the tools, training, and information needed to perform their jobs effectively.
  • Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
  • Maintain accounts receivable and accounts payable accounts, and follow company cash-handling procedures and standards.
  • Support a world-class customer experience by helping ensure consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Benefits

  • Medical, dental, and vision coverage beginning on day one.
  • Weekly pay and eligibility for overtime.
  • Paid vacation and holidays, accruing from day one.
  • Career growth opportunities; the company promotes from within.
  • Hands-on experience within a production shop.
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