Office Administrator

SERVPRO of Bordentown/Pemberton•Bordentown Township, NJ

7d•$21 - $24

About The Position

The Office Administrator supports the SERVPRO franchise’s office operations and helps provide service to teammates and customers during property-damage restoration work. The role involves organizing job documentation, preparing estimates and invoices, coordinating crews and schedules, handling calls and correspondence, and supporting recruiting and other departments. The ideal candidate is proactive, self-motivated, customer-focused, detail-oriented, and able to manage multiple tasks in a fast-paced, team-oriented office environment. The position is 40 hours per week, with flexibility to work overtime when required. Pay is competitive and based on experience.

Requirements

At least 2 years of administrative or office-related experience.
Polite, confident, and excellent customer service skills, including listening and questioning skills.
Excellent organizational skills, ability to multitask, and strong attention to detail.
Ability to work in a fast-paced, team-oriented office environment.
Proficiency with office software, such as Google Workspace and calendar tools.
Ability to learn new software, including Xactimate and proprietary software.
High school diploma or GED.

Nice To Haves

Experience with billing, quality assurance, and scheduling.
Experience in a service-industry environment.

Responsibilities

Prepare and organize job files and complete internal quality reviews upon job completion.
Prepare job estimates and billing invoices.
Answer phone calls.
Coordinate crew and job scheduling.
Assist with employment recruiting activities.
Prepare email and written correspondence and perform other office administrative duties.
Perform detailed and accurate data entry.
Ensure the office is adequately stocked with supplies and materials.
Assist other departments as needed.