Office Administrator

Summit LLC•Bettendorf, IA

21d

About The Position

The Office Administrator supports a local customer service center (CSC) by managing information flow and performing administrative, data-entry, payroll, accounts payable, and accounts receivable tasks. The role maintains accurate and secure records and filing systems, generates reports, and helps ensure compliance with company policies and procedures. The position also requires professional communication with callers, visitors, and internal and external contacts, along with ethical conduct and reporting concerns about suspicious or inappropriate behavior to a supervisor or manager. Other duties may be assigned.

Requirements

High school graduation or equivalent.
Excellent computer skills, including knowledge of Word, Excel, and Outlook, and knowledge of basic office equipment.
Demonstrated ten-key and data-entry skills, with the ability to maintain accuracy and speed.
Basic clerical and math skills.
Excellent oral and written communication and interpersonal skills.
Computer literacy, preferably in word processing and spreadsheets.
Ability to communicate orally and respond professionally to callers and visitors.
Prioritization, organization, coordination, and time-management skills to maintain manual and computerized filing systems, coordinate and prioritize multiple tasks to meet deadlines, and coordinate the flow of materials and correspondence.
Demonstrated ability to handle demanding inquiries from diverse internal and external sources effectively and diplomatically.

Responsibilities

Facilitate and manage the flow of information within the CSC.
Enter timesheet data daily.
Perform daily audits and enter corrections.
Enter employee and billing information into computer systems and applications.
Complete accounts receivable, accounts payable, and payroll tasks.
Generate reports as needed.
Encourage compliance with company policies and procedures.
Maintain accurate, orderly, and up-to-date filing systems for administrative records.
Maintain the security of files and records.
Perform various administrative tasks.
Exhibit ethical best practices and personal integrity, and share concerns about suspicious or inappropriate behavior with a supervisor or manager.
Perform other duties as assigned.