Office Administrator

Summit Sothebys International Realty • Salt Lake City, UT

6d • Onsite

About The Position

Summit Sotheby’s International Realty is seeking a full-time, organized, customer-service-oriented professional for its Salt Lake City office. The Agent Services Concierge role supports real estate agents and collaborates with internal departments including accounting, transaction management, marketing, and creative services. The position works alongside the managing broker to help manage the office and reports to the Director of Onboarding and Agent Experience.

The role includes supporting agent onboarding and offboarding, trainings, and company initiatives; teaching agents about technology and processes; managing market referrals; coordinating office events; and providing administrative and office-management support. The concierge also welcomes and escorts guests to the company’s locked second-floor support center and helps maintain a professional, welcoming office environment.

The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Pay is based on experience and qualifications. The company describes its culture as collaborative, hardworking, and focused on high-quality service.

Requirements

• Strong communication and customer-service skills, with a passion for helping others.
• Critical-thinking and problem-solving ability, a positive attitude, and adaptability.
• Attention to detail, efficiency, and the ability to multitask.
• Comfort with Apple software, Google Workspace, and Microsoft Office Suite.
• Professionalism, punctuality, and reliability.
• Ability to work independently and as part of a team.

Nice To Haves

• Two or more years of experience in customer-service roles.
• Real estate experience is not required.
• Interest in learning new software systems and teaching others how to use them.

Responsibilities

• Assist the Director of Onboarding and Agent Experience and managing brokers with agent onboarding, offboarding, trainings, and company initiatives.
• Provide group or one-on-one training on new technologies and processes.
• Manage all market referrals.
• Schedule, coordinate, and facilitate office events and parties.
• Collaborate with other concierges and internal departments to support and serve agents.
• Escort guests to the locked second-floor support center headquarters.
• Perform administrative and office-management duties, including stocking and ordering supplies, sorting office mail, answering company calls during the designated phone shift, and greeting agents, clients, and staff.

Benefits

• 11 paid holidays.
• Two weeks of prorated paid time off for the first two years, with increases thereafter.
• Employer-paid health insurance, with an HSA option.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) with matching.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed