Office Administrator

Caliber Collision•Richmond, VA
•$16 - $22

About The Position

Caliber Collision is hiring an Office Administrator for its Richmond - Broad St Service Center. The role performs a range of office duties, including equipping and supporting front office teammates with the tools, training, and information needed to do their jobs effectively; maintaining accurate and timely payroll and HR-related administration and records for center associates; managing Accounts Receivable, Accounts Payable, and cash handling according to company standards; and helping deliver a world-class customer experience. The Office Administrator supports consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring. The position pays $16.00–$22.00 per hour. Employees are paid weekly and are eligible for overtime. The posting describes hands-on experience in a production shop and career growth opportunities, including promotion from within.

Requirements

  • At least 2 years of experience in a customer-facing environment.
  • Valid driver's license and eligibility for coverage under the company insurance policy.
  • Eligible to work in the U.S. with no restrictions.
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, such as Microsoft Office Suite.
  • Ability to manage competing priorities and adapt to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.

Nice To Haves

  • At least 1 year of experience with Accounts Payable, Accounts Receivable, and payroll.

Responsibilities

  • Assist front office teammates by providing the tools, training, and information needed to perform their jobs effectively.
  • Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
  • Maintain Accounts Receivable and Accounts Payable accounts.
  • Follow company standards for cash handling procedures.
  • Provide a world-class customer experience to customers.
  • Support consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Benefits

  • Medical, dental, and vision coverage eligibility from day one.
  • Paid weekly and eligible for overtime.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Career growth opportunities and promotion from within.
  • Hands-on experience within a production shop.
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