Office Administrator

Associated Asset Management (AAM) • Albuquerque, NM

6d

About The Position

AAM, LLC is hiring an Office Administrator for its New Mexico Regional Office. The role supports homeowners, HOA Board Members, and Community Management teams, processes Architectural Control Requests, and helps maintain smooth daily office operations. It involves traditional office administration, customer service and problem resolution, meeting coordination, association recordkeeping, and processing checks received at the New Mexico office.

Requirements

• Ability to multitask and process large volumes of administrative and customer requests with attention to detail.
• Ability to handle multiple tasks, establish priorities, and meet deadlines.
• Strong organization and tracking skills.
• Ability to work efficiently in a fast-paced, demanding environment.
• Proficiency with computer programs and database systems, including Microsoft Office, internet, and email systems.
• Ability to interact and work positively and effectively with homeowners and staff at all levels.
• Advanced verbal and written communication skills.
• Superior customer service skills and phone etiquette.
• Ability to work collaboratively and cooperatively within the department and with other departments.

Responsibilities

• Provide office support, including writing correspondence, answering phones, and ordering office supplies.
• Provide customer service and resolve problems by phone and in person with board members, committee members, and residents.
• Arrange meetings, including coordinating times and locations, and prepare correspondence to notify participants.
• Process and oversee Architectural Control Requests.
• Maintain accurate and current association records.
• Perform other duties as directed by management staff.
• Process checks received at the New Mexico AAM office.
• Run errands as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed