Office Administrator

Yes Communities • Springfield, IL

10d

About The Position

The Office Administrator performs office management and support tasks, including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering supplies, and taking resident payments. As a brand ambassador for YES Communities, the Office Administrator is expected to maintain a professional presence. The role also supports the Community Manager with timely project completion and helps maintain a positive community environment.

Requirements

• Excellent oral and written communication skills.
• Self-motivated and independent, with the ability to work with minimal supervision.
• Proficiency in Microsoft Office and industry-specific software products.
• Valid in-state driver’s license required.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous administration or customer service experience preferred.

Responsibilities

• Assist residents, visitors, and vendors with inquiries and requests in person and by phone.
• Prepare and distribute resident correspondence.
• Administer office operations, including maintaining files and office inventory, processing documentation, and scheduling.
• Input and schedule resident maintenance requests, including work orders and home inspections.
• Collect payments from residents and assist with electronic payment setup.
• Assist with move-in and move-out processes as directed by the manager.
• Assist with planning and coordinating resident relations events.
• Perform additional duties as assigned by management; duties are subject to change.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED