Office Administrator - Seasonal

RAS Logistics LLC•Kentwood, MI
•Onsite

About The Position

R.A.S. Logistics, a final mile delivery services provider, is seeking a seasonal Logistics Office Administrator. The role coordinates daily driver schedules, manages delivery routes, and ensures timely, accurate communication among drivers, customers, and internal teams. It supports operational efficiency, delivery issue resolution, and compliance with company and regulatory requirements. Logistics dispatch or office administration experience is preferred. The position is office-based and involves frequent communication with drivers, customers, and warehouse staff. Occasional overtime or weekend work may be required to meet operational needs. The role requires extended periods of sitting and working at a computer; light lifting of office materials and supplies may also be required.

Requirements

  • High school diploma or equivalent.
  • Previous experience in dispatch, logistics, or transportation administration.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent communication and problem-solving abilities.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, and dispatch/logistics software.
  • Ability to work effectively in a fast-paced, high-pressure environment.

Nice To Haves

  • Knowledge of DOT regulations and transportation compliance.
  • Logistics dispatch office administration experience is preferred.

Responsibilities

  • Schedule, assign, and monitor daily delivery routes to support timely and accurate deliveries.
  • Act as the primary contact for drivers, responding to questions and handling route changes and delivery updates.
  • Communicate proactively with customers about delivery status, delays, and special instructions.
  • Maintain accurate dispatch logs, driver records, and delivery documentation in company systems.
  • Coordinate with warehouse staff to ensure orders are staged and ready for dispatch.
  • Monitor GPS tracking systems for efficient route management and compliance with driving hours.
  • Address and resolve operational issues promptly to minimize disruptions.
  • Assist with onboarding new drivers, including route training and completion of necessary forms.
  • Support compliance with DOT and safety regulations by maintaining records and reporting requirements.
  • Prepare and submit operational reports to management as required.
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