Office Administrator

PlanetArt • Woodridge, IL

10d • Onsite

About The Position

PlanetArt is seeking a reliable, professional, and service-oriented Office Administrator to support its Woodridge facility. The role is the first point of contact for employees, visitors, candidates, vendors, and guests, and provides hands-on administrative support in a warehouse and office environment. The Office Administrator assists employees, especially warehouse employees arriving each morning, answers routine questions, provides direction, and escalates employee, facility, safety, or other concerns when appropriate. The role also supports Human Resources with employee communications, events, recognition activities, and facility-related needs. This is an on-site position, Monday through Friday, with the option of working additional hours during peak season in November and December.

Requirements

• High school diploma or equivalent required.
• Strong customer service and interpersonal skills.
• Professional and effective verbal and written communication skills.
• Basic to intermediate proficiency with Microsoft Office, including Word and Excel.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently and recognize when to escalate an issue.
• Ability to maintain confidentiality and exercise good judgment.
• Ability to remain calm and professional when handling difficult situations.
• Must be able to work on-site five days per week, Monday through Friday.

Nice To Haves

• Associate degree preferred.
• Two or more years of experience in an administrative, clerical, receptionist, front desk, or customer service role preferred.
• Experience in a warehouse, manufacturing, distribution, or similar environment is a plus.
• Bilingual English/Spanish preferred.

Responsibilities

• Greet and assist employees, visitors, candidates, vendors, and guests professionally and courteously.
• Serve as a front-line resource for employees, particularly warehouse employees arriving each morning.
• Answer incoming phone calls and emails and direct questions to the appropriate person or department.
• Respond to routine facility and administrative questions and escalate issues when necessary.
• Perform clerical and administrative duties, including data entry, filing, scanning, copying, and document preparation.
• Maintain accurate information in company systems, spreadsheets, and databases.
• Manage incoming and outgoing mail, packages, and deliveries, including coordinating pickups.
• Perform daily office opening and closing duties as assigned.
• Submit and follow up on routine facility or maintenance requests.
• Assist Human Resources with employee events, meetings, training, celebrations, and recognition activities.
• Prepare materials, communications, sign-in sheets, and other items for employee activities.
• Support new-hire welcome activities and employee milestone recognition.
• Help maintain a professional and welcoming environment for employees and visitors.
• Assist with local errands and other administrative tasks as needed.
• Follow company policies, procedures, and safety requirements.
• Track office supplies and submit replenishment requests when necessary.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with matching
• Pet insurance
• Mental health benefits
• Comprehensive time off program, including vacation, sick days, paid holidays, and floating holidays
• Employee product discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED