Office Administrator

Caliber Collision•Newport News, VA

18d•Onsite

About The Position

Caliber Collision is hiring an Office Administrator for its Newport News - North Service Center. The role performs a range of office duties, including equipping front-office teammates with the tools, training, and information they need to do their jobs effectively; handling payroll and HR-related administration and recordkeeping for center associates; maintaining accounts receivable, accounts payable, and cash-handling procedures to company standards; and supporting a world-class customer experience. The Office Administrator helps ensure consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Requirements

At least 2 years of experience in a customer-facing environment.
A valid driver’s license and eligibility for coverage under the company insurance policy.
Effective verbal and written communication skills.
Ability to navigate multiple software systems, such as Microsoft Office Suite.
Ability to manage competing priorities and adapt to a fast-paced environment.
Ability to provide personable, friendly customer service to internal and external customers.
Must be eligible to work in the U.S. without restrictions.

Nice To Haves

At least 1 year of experience with accounts payable, accounts receivable, and payroll (preferred).

Responsibilities

Assist front-office teammates by providing the tools, training, and information needed to perform their jobs effectively.
Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
Maintain accounts receivable and accounts payable accounts and follow company cash-handling procedures.
Support a high-quality customer experience for all customers.
Train and monitor center processes to help ensure consistent application of Caliber Standard Operating Procedures.