Office Administrator

Caliber Collision•Madison, WI

13d•Onsite

About The Position

Caliber Collision is hiring an Office Administrator for its Madison - Atlas Ave Service Center. The role performs a range of administrative duties, including supporting front office teammates with the tools, training, and information needed to do their jobs effectively; maintaining accurate and timely payroll and HR-related administration and records for center associates; and managing Accounts Receivable, Accounts Payable, and cash-handling procedures according to company standards. The Office Administrator also helps provide a world-class customer experience by supporting the consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Requirements

At least 2 years of experience in a customer-facing environment.
A valid driver’s license and eligibility for coverage under the company insurance policy.
Effective verbal and written communication skills.
Ability to navigate multiple software systems, including Microsoft Office Suite.
Ability to manage competing priorities and adapt to a fast-paced environment.
Ability to provide personable, friendly customer service to internal and external customers.
Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

At least 1 year of experience with Accounts Payable, Accounts Receivable, and payroll (preferred).

Responsibilities

Assist front office teammates by providing the tools, training, and information needed to perform their jobs effectively.
Provide accurate and timely payroll and HR-related administration and recordkeeping for center associates.
Maintain Accounts Receivable and Accounts Payable accounts.
Follow company standards for cash-handling procedures.
Support a world-class customer experience by training and monitoring the consistent application of Caliber Standard Operating Procedures.