Office Administrator

ATLANTIC BOTTLING COMPANY•Des Moines, IA
•Onsite

About The Position

The Office Administrator supports the success and smooth operation of the Des Moines branch through administrative support, reception, route settlement, inventory control, and auditing. The position serves as the primary backup to the Office Manager/Supervisor and assists the branch sales team with order transactions, daily logs, and unscheduled customer orders, including order entry and invoicing. The role also supports facility operations, document retention, and office-space coordination. Duties may change as business needs require. This is a largely sedentary role, but it also involves working in the warehouse and around delivery vehicles, where lifting and other physical activities may be required. The warehouse temperature is unregulated and dependent on outdoor temperatures. Work is generally scheduled Monday through Friday, 9 a.m. to 6 p.m., though hours may change and occasional weekend or off-shift work may be needed. Occasional minimal travel to multiple company locations may be required.

Requirements

  • High school diploma or GED.
  • 1–2 years of previous administrative or office-support experience.
  • Excellent customer-service communication skills for interacting with internal and external customers.
  • Maintain a professional demeanor and appearance that upholds the company’s brand image.
  • Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
  • Positive, take-charge personality with excellent time-management, organizational, and communication skills.
  • Ability to maintain professional decorum and a high level of confidentiality.
  • Strong team-player skills and the ability to work effectively in a fast-paced, team-oriented environment.
  • Flexibility and ability to adapt to varying situations.
  • Ability to talk and hear; perform required physical activities including standing, walking, twisting, grasping, reaching, pushing, pulling, bending, kneeling, sitting, stooping, crouching, crawling, and climbing; and lift or move items weighing up to 65 pounds.
  • Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
  • Ability to lift files, open filing cabinets, bend as needed, and climb stairs.

Responsibilities

  • Follow route settlement standard operating procedures, including cashiering and reconciliation tasks.
  • Troubleshoot handheld settlement reconciliation issues.
  • Provide inventory support through cycle counts, inventory reconciliation, check-in/out audits, and route settlement.
  • Provide administrative and office support for the facility’s day-to-day operations.
  • Route incoming phone calls and greet visitors.
  • Assist the branch sales team with order transactions, daily logs, and unscheduled customer orders, including order entry and invoicing.
  • Assist with internal office-space needs, such as door keys and moves, and order supplies.
  • Manage electronic and hard-copy document retention and destruction.
  • Perform other duties as required.
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