Office Administrator

PlanetArt•Woodridge, IL

11d•$24 - $26•Onsite

About The Position

PlanetArt is seeking a reliable, professional, and service-oriented Office Administrator to support its Woodridge facility. The role is the first point of contact for employees, visitors, candidates, vendors, and guests. It is a hands-on position in a warehouse and office environment, with regular interaction with warehouse and office employees, particularly as employees arrive each morning. The Office Administrator answers routine questions, provides direction and assistance, and escalates employee, facility, safety, or other concerns when appropriate. The position also provides general administrative support and assists Human Resources with employee communications, events, recognition activities, and other facility-related needs. This is an on-site role, Monday through Friday, with the option of working additional hours during Peak (November–December). The compensation range is $24–$26 per hour.

Requirements

High school diploma or equivalent required.
Strong customer service and interpersonal skills.
Professional and effective verbal and written communication skills.
Basic to intermediate proficiency with Microsoft Office, including Word and Excel.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and know when to escalate an issue.
Ability to maintain confidentiality and exercise good judgment.
Ability to remain calm and professional when handling difficult situations.
Must be able to work on-site five days per week, Monday through Friday.

Nice To Haves

Associate degree preferred.
Two or more years of experience in an administrative, clerical, receptionist, front desk, or customer service role preferred.
Experience in a warehouse, manufacturing, distribution, or similar environment is a plus.
Bilingual English/Spanish preferred.

Responsibilities

Greet and assist employees, visitors, candidates, vendors, and guests professionally and courteously.
Serve as a front-line resource for employees, particularly warehouse employees arriving at the facility each morning.
Answer incoming phone calls and emails and direct questions to the appropriate person or department.
Respond to routine facility and administrative questions and escalate issues when necessary.
Perform clerical and administrative duties, including data entry, filing, scanning, copying, and document preparation.
Maintain accurate information in company systems, spreadsheets, and databases.
Manage incoming and outgoing mail, packages, and deliveries, including coordinating pickups.
Perform daily office opening and closing duties as assigned.
Submit and follow up on routine facility or maintenance requests.
Assist Human Resources with employee events, meetings, training, celebrations, and recognition activities.
Prepare materials, communications, sign-in sheets, and other items for employee activities.
Support new-hire welcome activities and employee milestone recognition.
Help maintain a professional and welcoming environment for employees and visitors.
Assist with local errands and other administrative tasks as needed.
Follow company policies, procedures, and safety requirements.
Track and maintain office supplies and submit replenishment requests when necessary.