Office Administrator

YES Communities•Toledo, OH

11d•$17 - $19

About The Position

The Office Administrator performs a variety of office management and support tasks, including answering phones, greeting customers, preparing correspondence, maintaining office files, ordering supplies, and taking resident payments. As a brand ambassador for YES Communities, the administrator is expected to represent the organization with professionalism. The role also supports the Community Manager in completing projects promptly and maintaining a positive community environment.

Requirements

Excellent oral and written communication skills.
Self-motivated and independent, with the ability to work with minimal supervision.
Proficiency in Microsoft Office and industry-specific software products.
Valid in-state driver’s license required.

Nice To Haves

High school diploma or equivalent preferred.
Previous administration or customer service experience preferred.

Responsibilities

Assist residents, visitors, and vendors with inquiries and requests in person and by phone.
Prepare and distribute resident correspondence.
Administer office operations, including maintaining files and office inventory, processing documentation, and scheduling.
Input and schedule resident maintenance requests, including work orders and home inspections.
Collect resident payments and assist with electronic payment setup.
Assist with move-in and move-out processes as directed by the manager.
Assist with planning and coordinating resident relations events.
Perform additional duties as assigned by management; duties may change.