Office Administrator

Caliber Holdings•Madison, WI
•Onsite

About The Position

Caliber Collision is hiring an Office Administrator to perform a range of office duties at its Service Center on Atlas Avenue in Madison. The role supports front-office teammates by helping provide the tools, training, and information needed to do their jobs effectively. It also handles accurate and timely payroll and HR administration and recordkeeping for center associates; maintains accounts receivable and accounts payable; and follows company cash-handling procedures. The Office Administrator helps deliver a world-class customer experience by supporting consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring. Caliber describes the position as an opportunity to gain hands-on experience within a production shop and pursue career growth, including promotion from within. The company states that new hires must be eligible to work in the U.S. without restrictions and that it uses E-Verify to confirm new hires’ identity and employment eligibility.

Requirements

  • At least 2 years of experience in a customer-facing environment.
  • A valid driver’s license and eligibility for coverage under the company insurance policy.
  • Effective verbal and written communication skills.
  • Ability to navigate multiple software systems, including Microsoft Office Suite.
  • Ability to manage competing priorities and adapt to a fast-paced environment.
  • Ability to provide personable, friendly customer service to internal and external customers.
  • Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

  • At least 1 year of experience with accounts payable, accounts receivable, and payroll (preferred).

Responsibilities

  • Help provide front-office teammates with the tools, training, and information needed to perform their jobs effectively.
  • Complete accurate and timely payroll and HR-related administration and recordkeeping for center associates.
  • Maintain accounts receivable and accounts payable accounts.
  • Follow company cash-handling procedures and standards.
  • Support a world-class customer experience for all customers.
  • Promote consistent application of Caliber Standard Operating Procedures through ongoing training and monitoring.

Benefits

  • Medical, dental, and vision coverage, with eligibility beginning on day one.
  • Industry-comparable pay, paid weekly, with overtime eligibility.
  • Paid vacation and holidays; accrual can begin on day one.
  • Career growth opportunities, with promotion from within.
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