Office Administrator

ALS•Reno, NV
•Onsite

About The Position

The Office Administrator is responsible for the administrative functions for a production office environment, along with responding to client inquiries. This position will work in a safe manner in accordance with the ALS Health and Safety Program.

Requirements

  • Minimum of 1 years office related experience or reception experience
  • Strong customer service focus, interpersonal and organizational abilities
  • Pleasant and professional telephone manner
  • Excellent English communication skills both written and verbal
  • Excellent computer skills including Microsoft Word/Excel/PowerPoint/Outlook.

Nice To Haves

  • Completion of an office administration certificate or diploma preferred
  • Some HR and benefits background would be an asset
  • Background in Chemistry and/or Geology would be an asset.

Responsibilities

  • Greet all internal and external customers courteously, determines their needs, and direct them to the proper person
  • Responsible for front desk coverage, ensures front desk in not left unattended for extended periods of time
  • Conduct safety orientation with visitors
  • Operate a multi-line phone system, direct calls and take messages when necessary
  • Process invoices, sort and code invoices
  • Receive client samples and issue work order as needed
  • Verify, correct, delete, re-enter data and purge files to eliminate data duplication
  • Process a variety of paperwork
  • Assist in making copies of orientation packets
  • Sort and log all outgoing mail, and have them ready for pick-up
  • Receive, sort, log and distribute all incoming mail, courier/messenger services, and walk in deliveries in a timely manner
  • Notify the appropriate employee when mail or packages arrive so they can be picked up and/or delivered in a timely manner
  • Ensure that the copy machines and cabinets are stocked with paper
  • Stock office breakroom and assist with upkeep as needed
  • Follow SOP for purchasing, creates and maintains
  • Order office supplies
  • Complete postage meter updates and maintain postage funds
  • Maintain a positive work environment through active team participation and a focus on quality customer service
  • Schedule employee testing and training as needed
  • Conduct new hire employee orientation
  • Monitors and audits employee testing and training records to ensure recertification before expiration
  • Responsible for employee bus program
  • Set up and deactivation of security alarm codes and door access cards
  • Observe established safety regulations and comply with all ALS health and safety policies and procedures
  • Other duties as assigned.
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