Office Administrator

Fence Masters • Chicago Heights, IL

24d • Onsite

About The Position

Fence Masters is hiring an Office Administrator to serve as the hub of its Chicago Heights office. The role supports the company’s residential, commercial, and public fencing projects by handling incoming calls and visitors, tracking contract and project paperwork from signed deal through job closeout, and completing the administrative tasks that keep a busy contractor operating smoothly. The administrator coordinates with sales, project management, and accounting, maintains job files and records, supports scheduling and document preparation, and provides basic first-line technology troubleshooting.

Requirements

• At least 2 years of experience in an office administration, coordination, or reception role.
• Strong organizational skills, attention to detail, and follow-through.
• Clear, friendly telephone manner and good written communication skills.
• Comfort with Microsoft Office or Google Workspace and ability to learn new software quickly.
• Ability to manage competing priorities.
• Basic technology comfort and willingness to troubleshoot.

Nice To Haves

• Experience in construction or the trades.
• Familiarity with QuickBooks, a CRM, or construction paperwork such as permits, certificates of insurance, and lien waivers.

Responsibilities

• Answer and route incoming calls, take messages, and greet visitors.
• Track project documents from start to finish, including signed contracts, change orders, permits, certificates of insurance, lien waivers, submittals, and closeout packages.
• Follow up on missing signatures and help ensure paperwork does not delay project start dates or final payments.
• Coordinate with sales, project managers, and accounting to keep job files complete and current in company systems.
• Order office supplies, handle mail, manage vendor and customer records, and support smooth office operations.
• Perform data entry, provide scheduling assistance, prepare documents, and handle ad hoc administrative tasks.
• Troubleshoot basic technology issues involving printers, phones, user setups, and password resets, and contact outside support when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed