Office Administrator

Wav•College Station, TX

9d•Onsite

About The Position

WAV is hiring an upbeat, organized Office Administrator to run the front of the house at its busy College Station location and help customers at the counter. The role greets walk-in customers, visitors, and vendors; answers the main phone line; and backs up the Counter & Inside Sales team with customer assistance, quotes, and sales orders. It also supports daily office operations, hosts visitors attending training, and helps coordinate building and facilities needs. This is a 100% onsite position in College Station, Texas, with a Monday-Friday schedule from 8:00 a.m. to 5:00 p.m. WAV is a full-service distributor of fiber and fixed wireless broadband, Wi-Fi, IoT, physical security, and LTE solutions, with inventory in seven locations across North America. The company describes its people as driven, passionate, and focused on providing customers with a great experience. The role offers opportunities for skill development and career advancement, team activities, company-sponsored charitable events, and recognition for strong performance.

Requirements

At least 3 years of experience in office administration, front desk, reception, or customer service; experience in a professional or B2B setting is preferred.
Positive, can-do attitude and genuine enjoyment of face-to-face customer service.
Polished phone presence and clear, friendly written communication.
Strong organizational skills and ability to manage competing priorities.
Dependability, including the ability to open the office each morning.
Discretion when handling confidential information.
Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Nice To Haves

CRM/ERP experience.
Counter sales, retail, quoting, or order entry experience in a distribution or B2B environment.

Responsibilities

Greet walk-in customers, visitors, and vendors at the front counter and reception area.
Answer the College Station main phone line in a warm and professional manner.
Back up the Counter & Inside Sales team by helping walk-in customers find products, preparing quotes, and processing sales orders.
Manage the company information inbox and provide backup for the administrative inbox.
Keep office supplies and equipment stocked and handle mail and packages.
Prepare workstations, rooms, lunch, and other arrangements for teammates from other WAV locations and vendors attending training.
Partner with the E-commerce Operations & Facilities Manager to coordinate vendors, contractors, and the landlord.
Track keys and building access and organize inspection records.
Open the office each morning.

Benefits

100% company-paid employee medical coverage on a high-deductible plan.
Company-paid dental and vision coverage.
$100 per month HSA contribution from WAV.
Company-paid basic life, AD&D, and short- and long-term disability coverage.
401(k) plan.
Employee Assistance Program (EAP).
Up to 18 days of PTO in the first year.
7.5 paid holidays.
Up to $2,000 per year for training and development.
Referral bonus.
Overtime eligibility.
Company-sponsored sporting events, cookouts, and other team activities.
Company-sponsored charitable events.
Opportunities for skill development, career advancement, and promotion from within.