OFFICE ADMINISTRATOR

Coldwell Banker Real Estate Group•Peoria, IL

21d•$17 - $20

About The Position

The Office Administrator performs the daily activities necessary to operate a residential real estate office and serves as a professional, personable resource to Sales Agents and the public. The role includes receptionist and administrative duties, supporting the managing broker, and regular travel to other regional offices. The home office is in Peoria, Illinois. Work hours depend on the office.

Requirements

Excellent communication skills.
Personable and friendly demeanor.
Proficiency with technology, including Microsoft Office, Google products, and other back-office software.
Ability to work under pressure, balance multiple priorities and assignments, and meet deadlines.
Consistent follow-up and follow-through.
Strong typing skills.
Ability to handle and resolve recurring problems.
Highly organized.
Adaptable to various personalities and situations.
Education and experience in combination sufficient to perform the essential duties successfully.
Ability to read and understand documents and communicate courteously and professionally with agents and other staff members.
Ability to define problems, establish facts, draw valid conclusions, solve problems, and plan initiatives.
Mobility to work in a standard office setting using standard office equipment.
Stamina to maintain attention to detail despite interruptions.
Strength to lift and carry files weighing up to 3 pounds.
Vision to read printed materials and a computer screen.
Hearing and speech sufficient to communicate in person and by telephone.

Nice To Haves

Basic accounting knowledge is helpful for processing closings, deposits, and monthly billing statements.

Responsibilities

Process regional listings, sales, and closings submitted by agents.
Scan and deposit checks.
Use computer programs to process regional listings, sales, and closings.
Greet visitors, answer incoming calls, schedule appointments, and provide general information about real estate listings.
Process incoming and outgoing mail.
Help Sales Agents troubleshoot and resolve issues.
Assemble listing and buyer packets as needed.
Maintain accurate office logs and monthly reports.
Monitor office supplies and place orders when necessary.
Maintain organized, accurate files for work processes.
Open and close the office daily according to local office instructions, including turning on lights, radio, and computer monitors, making coffee, and straightening office areas.
Support the managing broker as needed.