Office Administrator

Paws Up Montana•Greenough, MT

20d•Onsite

About The Position

The Office Administrator provides hospitality, administrative support, and care for employees and guests within the Tower Office at Paws Up Montana. Serving as a central operational point of contact, this role supports daily executive office workflows, calendar management, cash handling, and coordination between offices. The position requires discretion, strong organization, and guest-service standards while supporting leadership initiatives and representing Paws Up Montana’s luxury standards. The role includes managing executive office mailings, calendars, and appointments; maintaining confidentiality; organizing the workspace and office supplies; overseeing the office safe, petty cash, and cash handling; answering calls and assisting guests and team members; and collaborating on procurement, corporate events, and special projects. Additional duties may be assigned by the Managing Director or Director of Special Projects.

Requirements

2–3 years of administrative, office management, or executive support experience.
Basic understanding of accounting or bookkeeping principles, office administration workflows, and luxury guest service standards.
Exceptional problem-solving, verbal, and written communication skills.
Flexibility, attention to detail, and the ability to handle sensitive, high-level information with discretion.
Advanced proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Basic computer and hardware troubleshooting skills.
Experience with property management systems such as Maestro PMS or similar systems.
Ability to work independently and collaboratively in a fast-paced environment.
Ability to maintain a neat, professional appearance and take a proactive approach to office upkeep.
Valid State Driver’s License.
Ability to frequently sit, stand, walk, and navigate office facilities for extended periods.
Ability to work a flexible schedule, including occasional extended hours or varied schedules.
Ability to occasionally lift, carry, push, or pull office supplies, packages, and administrative equipment weighing up to 25–30 lbs.

Nice To Haves

Administrative, office management, or executive support experience in a luxury resort, hospitality, or corporate office setting.

Responsibilities

Manage mailings, calendars, and appointments for Executive Office leadership.
Coordinate communications between the Las Vegas corporate office and Montana operations teams.
Maintain strict confidentiality regarding sensitive executive materials, corporate communications, and high-level operational data.
Maintain an organized, professional workspace and manage office supply inventory.
Manage the office safe and oversee petty cash procedures.
Handle cash-related duties, including coordinating town runner cash pick-ups and maintaining basic bookkeeping accuracy.
Answer phone calls according to Paws Up Montana standards.
Provide service to visiting guests, executives, and internal team members.
Collaborate with the Director of Special Projects, Purchasing Manager, and Department Directors to source materials, coordinate corporate events, and execute special projects.
Perform additional duties as assigned by the Managing Director or Director of Special Projects.