Office Administrator

Children's Aid Society•York, PA
•$18 - $22•Onsite

About The Position

The Office Administrator ensures a pleasant and professional experience at the Werner Early Learning Childcare Center. The role oversees office activities, including maintaining the appearance of the reception area, distributing mail, handling small purchasing requests, and providing general facility oversight. It coordinates office services and related activities and arranges on-site office meetings as requested. The position provides administrative support to departments and programs at the center, including client referrals, appointment scheduling, supply ordering, insurance verification, and collecting and applying client copayments and self-payments. It helps maintain client confidentiality and may participate in special projects, provide backup at other sites, and supervise the Evening Receptionist or center volunteers. This is a full-time, nonexempt position based in a professional office or childcare environment. Workdays are typically Monday through Friday, with hours that may vary between 6:00 a.m. and 7:00 p.m. The role may involve exposure to weather, dust, pollens, pollutants, fumes, communicable diseases, and moderate noise around children. It uses standard office equipment and requires occasional lifting of office products and supplies up to 20 pounds. A valid driver’s license and specified background clearances are required.

Requirements

  • Associate’s degree or equivalent education or experience.
  • At least two years of previous experience working in an office environment.
  • Previous exposure to medical billing.
  • Excellent working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
  • Knowledge of and experience with Electronic Health Record (EHR) systems.
  • Child Abuse History Clearance, Pennsylvania State background check, FBI criminal background check, and National Sex Offender Registry certificate.
  • Valid driver’s license.
  • Ability to occasionally lift office products and supplies weighing up to 20 pounds.

Responsibilities

  • Oversee the reception area and provide effective telephone and mail communications to maintain a professional image for visitors and clients.
  • Perform administrative duties supporting center departments and programs, including handling client referrals, scheduling appointments, distributing mail, and ordering supplies.
  • Maintain office supply inventory and perform or facilitate maintenance of office equipment.
  • Report major facility defects to the Vice President of Childcare or Vice President of Finance/Admin.
  • Verify insurance and notify appropriate parties about delinquent accounts or insurance issues.
  • Collect and apply client copayments and self-payments.
  • Maintain client confidentiality in accordance with HIPAA and the Family Rights and Privacy Act of 1974.
  • Participate in special department projects as needed.
  • Provide backup at other site locations as needed.
  • May supervise the Evening Receptionist or volunteers at the center.
  • Arrange office meetings at the location as requested.
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