Office Administrator

Compass • Boston, MA

10d • $21 - $23 • Onsite

About The Position

Compass is seeking an Office Administrator to serve as the welcoming first point of contact for customers visiting its office. The role focuses on delivering a world-class customer experience and partnering with the Agent Experience team to support agents and office operations. This position is 100% in-office in Back Bay and requires working during standard operating hours.

Requirements

• 1–2 years of experience in customer service, administrative work, office management, hospitality, or operations.
• Strong listening skills and the ability to connect with others and empathize with customers' pain points.
• A passion for building community and encouraging in-office interaction, bonding, and engagement.
• Strong problem-solving and analytical skills, with the ability to adapt and formulate solutions quickly.
• Strong verbal communication and presentation skills.
• Meticulous attention to detail and strong organizational skills.
• Ability to work in the office during standard operating hours.
• Ability to lift up to 25 lbs.

Nice To Haves

• Previous experience in real estate.

Responsibilities

• Welcome guests, manage mail distribution, facilitate in-office event setup, and provide first-line support for office-related needs.
• Maintain the appearance and organization of the office, manage inventory of food, drinks, and supplies, and escalate facilities issues.
• Handle incoming and outgoing checks and communicate with agents about them.
• Collaborate with team members and departments to convey agents' questions and feedback.
• Answer basic questions and troubleshoot issues involving technology and devices, conference room hardware, and enterprise systems.
• Provide ad hoc administrative assistance, including sales meeting preparation, data entry, and office-wide communications.

Benefits

• Incentive programs, which may include eligible cash, equity, or commissions.
• Paid vacation, holidays, sick time, parental leave, and recharge leave.
• Medical, tele-health, dental, and vision benefits.
• 401(k) plan.
• Flexible spending accounts (FSAs).
• Commuter program.
• Life and disability insurance.
• Maven support system for new parents.
• Carrot fertility benefits.
• UrbanSitter caregiver referral network.
• Employee Assistance Program.
• Pet insurance.
• Bonuses and restricted stock units may be provided as part of the compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed