Office Administrator

GFL Environmental Inc.•Lugoff, SC

15d•Onsite

About The Position

The Office Administrator serves as an operational partner and provides direct support to the General Manager across multiple GFL sites. This 100% onsite role has two main responsibilities: the first half of each shift is devoted to Scalehouse Operations, and the remainder to office administration, financial reconciliation, and multi-site operational support. The role helps ensure weight-scale accuracy, branch data integrity, timely reporting, and efficient operations across assigned facilities. During Scalehouse Operations, the Office Administrator manages inbound and outbound material flows, weighs trucks, generates weigh scale tickets, verifies load classifications, and enforces safety protocols, regulatory compliance, and site access controls. The role also provides professional customer service to third-party drivers, commercial haulers, and local patrons. During the administrative portion of the shift, the Office Administrator supports the General Manager, reconciles daily transactions and documentation across multiple sites, prepares and verifies month-end reports, supports audits and compliance, coordinates multi-site logistics, and manages customer service initiatives and community events. The role also assists with personnel coordination, training, payroll and HRIS/ADP updates, billing, waste-flow documentation, and inventory management. The position is fully onsite in industrial facilities, with occasional travel between assigned local sites. The work environment includes an active scalehouse booth and office, moderate noise, truck traffic, and variable weather during scale duties. The role requires extended periods of sitting or standing, movement between scale facilities and office spaces, and lifting or moving up to 25 pounds.

Requirements

2–4 years of administrative and/or scalehouse operator experience.
Experience operating heavy-vehicle weigh scales, processing scale tickets, and managing high-volume inbound and outbound traffic flow.
Ability to handle sensitive data, prepare operational reports, and serve as a reliable liaison for senior leadership across multiple locations.
High school diploma required.
Advanced proficiency in Microsoft Office.
Ability to work 100% onsite and adapt between active scalehouse duties and detailed administrative and reporting tasks.
Ability to sit or stand for extended periods (5+ hours), regularly move between scale facilities and office spaces, and lift or move up to 25 pounds.
Exceptional interpersonal skills and ability to communicate effectively with visitors, drivers, municipal partners, site staff, and corporate executives.

Nice To Haves

Experience in an industrial, waste management, or logistics environment supporting multi-site operations.
Associate’s or Bachelor’s degree in Business or a relevant field.
Experience with AS400, Tower, or specialized scale software such as WasteWorks or TRUX.

Responsibilities

Operate the scalehouse and manage inbound and outbound material flows.
Weigh trucks, generate weigh scale tickets, and verify load classifications.
Enforce safety protocols, regulatory compliance, and site access controls at the scalehouse terminal.
Provide professional customer service to drivers, commercial haulers, and local patrons.
Reconcile daily scalehouse transactions, cash and credit receipts, and waste-flow documentation across multiple sites.
Prepare and verify month-end reports for the General Manager, including landfill accruals, commodity tracking, scale traffic metrics, and recycling scrap reconciliation.
Support division and Home Office audit requirements; maintain municipal quarterly billing spreadsheets and Public Inventory tracking.
Coordinate multi-facility logistics, internal office moves, purchasing requests, and onsite meetings across assigned sites.
Manage and schedule customer service initiatives and community events for the General Manager and branches.
Provide daily guidance to Customer Service Representatives and scale personnel; assist with performance management, hiring workflows, and staff development.
Train new staff in branch scale procedures, safety standards, and proprietary software.
Process payroll for assigned branch personnel and update HRIS/ADP data to maintain accurate employee records.
Manage manual municipal and commercial billing and ensure scale tickets, roll-off work orders, and residential accounts are accurately entered into the ERP system.
Coordinate special-waste documentation and monitor environmental and regulatory compliance across scalehouse operations.
Manage office and scalehouse supplies and equipment inventory across locations.
Travel occasionally between local assigned sites as required.