Ocean Logistics Specialist- NVOCC

Trailer Bridge•Jacksonville, FL

28d

About The Position

Trailer Bridge is looking for energetic, talented, self-motivated go-getters to join our growing international team. As an Ocean Logistics Specialist- NVOCC you will have the opportunity to develop a successful and energetic career and be given the tools and training to “Make it Happen”. You will be responsible for assisting with the execution, direction, and coordination of Logistics matters for the Company.

Requirements

1.5 + years of Relevant Logistics/NVOCC experience in operations and/or Pricing
Outstanding customer service and relationship-building skills
Candidates who are competitive, have a huge desire to WIN, and self-motivated
Communication skills that are effective, persuasive, and convincing
Quick thinkers who make sound and efficient decisions
Sharp attention to detail
Energetic and positive attitude

Responsibilities

Help in training and supervising team to ensure operational excellence and consistent service delivery.
Well versed in every aspect of NVOCC sales, pricing and operations.
Demonstrate expertise in TB’s international logistics operations and provide exceptional customer service
Developing current customer accounts and loyalty by providing the highest level of customer service.
Utilizing daily communication to build lasting relationships with our vendor/Client network.
Review global carrier schedules and capacity to optimize transportation solutions
Monitor the freight market and global news affecting international freight and apply that knowledge accordingly.
Negotiate and analyze pricing with Ocean carriers and overseas agents to obtain competitive pricing & meet targets.
Identifying and providing effective solutions to customer supply chain needs.
Utilize Magaya Software to pull reports, audit quotes/shipments, revise incorrect transactions and provide financials
Monitor business unit profit margins, and maintain profitability levels.
Utilize financial aging report to follow up on past due customer payments and send statements.
Act as escalation point for the team, working on and creating fast resolutions to difficult shipments.
Exercise independent judgement in resolving operational issues, prioritizing shipments, negotiating vendor solutions and balancing customer service with profitability
Supports the culture of Trailer Bridge by modeling the attributes and TB12 Core Values of a TB team member.
Able to Assist in all other areas of the business unit.